Why India's D2C brands lose 8% of revenue to RTO — and how to stop it
A statistical breakdown of RTO patterns across 2M shipments, and the three levers that actually move the needle.
A global multi-courier shipping stack — India + 17 other markets. Real-time rates, transparent margins, automated COD, and workflows that don't break at scale.
Trusted partners across India's courier ecosystem
From signup to your first booking — a workflow designed for merchants who don't have time for onboarding calls.
Email + OTP, pick individual or business, done. No card required. No sales call.
PAN, GSTIN, bank penny-drop — most merchants finish in one sitting.
Compare live rates, pick your courier, print the label. Same day pickup possible.
Bulk upload, wallet auto-recharge, weight-dispute recovery — the workflow scales with you.
Four product surfaces, one integrated stack. Turn any of them on when you need them.
Compare live rates, book AWBs, print labels, and track shipments across 15+ courier partners.
Not gimmicks — real, focused AI wins where they matter for shippers.
Flag risky orders, rising RTO patterns, and courier SLA drift before they compound.
Pick the courier statistically most likely to deliver on time for each PIN.
Auto-compose polite, high-conversion buyer responses when delivery fails.
A global multi-courier stack with India as the anchor market.
Whatever size, whatever stack — the shipping workflow underneath is the same.
Own the buyer experience end-to-end — branded tracking, custom returns, revenue analytics per PIN.
Ship from WhatsApp orders. Simple flows for the operator who does everything alone.
Bridge your storefront to India. Ship, track, and remit COD with no headcount added.
Multi-warehouse routing, custom rate cards, dedicated success manager, and API SLAs.
Six pillars, one platform. Turn any of them on when you need them.
Live rate comparison across 15+ courier partners. Book, print, and track — the base workflow every shipper starts with.
Pick-pack automation, storefront inventory sync, and multi-warehouse routing for brands that outgrow founder-picks-orders stage.
Hyperlocal delivery in metros through our partner network. Fit the modern D2C promise without a fleet.
India (122 couriers) + UAE, Singapore, Australia, UK, US, EU-5 (DE/FR/IT/ES/NL), China, Canada, New Zealand, Japan, Mexico, Brazil, South Korea. Cross-border lanes run on direct DHL, FedEx, UPS and Aramex integrations — live today, not sandbox.
Each tracking update is Ed25519-signed and chained to the previous one, so the audit trail cannot be rewritten after the fact. Buyers and partners verify any shipment on a public /verify page — the only shipping platform in India that offers this.
Embed the shipping picker directly on your checkout. Choose speed, courier, and see COD availability — before add-to-cart.
Branded tracking pages, NDR reply automation, coupon widgets, analytics — every touchpoint is yours, not the courier's.
The RTO Workbench scores every order the moment it lands, surfaces the risky ones to your ops team, and automates the buyer-side interventions that actually prevent an RTO — all inside one panel.
Bring your own merchants onto the platform, set your own rate markup, and earn commission on every shipment they book — paid out weekly, directly to your bank. No GTM budget required, no inventory risk, no courier contracts to chase. The panel does the work.
Shopify and WooCommerce are live now. Every other logo below is on a public roadmap — no fake "connect" buttons.
Real merchants, real numbers.
“The rate comparison alone saved us 12% on shipping in the first month. We switched after three years.”
12% saved on shipping
“Bulk order upload, KYC, and rate cards actually work like the docs say. That's a low bar the incumbents don't clear.”
500+ orders / week
“Weight-dispute recovery brought back about ₹1.8L this year. We didn't realise we were losing that much.”
₹1.8L recovered YTD
“Branded tracking pages helped us push our post-purchase upsells. Repeat customers jumped 22% in one quarter.”
22% repeat customers
“COD remittance in T+2 vs T+7 with our previous aggregator. That is real working capital in our hands, sooner.”
T+2 COD remittance
Featured coverage on India's startup and business press.
Data-backed takes from the Deliver Hub team.
A statistical breakdown of RTO patterns across 2M shipments, and the three levers that actually move the needle.
What to configure first, which couriers to onboard when, and the pincode analysis that unlocks the biggest wins.
Six months of dispute data reveal exactly how much overweight billing costs the average shipper.
Join hundreds of merchants shipping across 18 countries with Deliver Hub.